Effective Date: July 1, 2025
Business Name: Gourav Arts
Address: Khanjane Walon ka Rasta, Chandpole Bazar, Chandpole, Chandpol, Jaipur, Rajasthan 302007
1. Products
Gourav Arts specializes in premium marble statues. Our offerings include both custom-made and ready-to-ship marble statues crafted with precision and devotion.
2. Orders & Payments
- All orders require either advance or full payment.
- We do not offer Cash on Delivery (COD).
- Production or shipping will commence once payment is confirmed.
3. Shipping & Delivery
We ensure damage-free delivery using soft foam, bubble wrap, and sturdy boxes. We ship both across India and to international destinations. Delivery timelines may vary based on the order's size and type (custom or ready-made).
4. Return & Refund Policy
As each statue is handcrafted with care and made to order, we do not accept returns or offer refunds.
5. Warranty
All products are covered under a warranty until delivery. If any damage occurs in transit, we will review the case and provide assistance accordingly.
6. Cancellation Policy
Orders can be canceled within 24 hours of confirmation. After this period, cancellations are not guaranteed, especially for custom orders that may have already entered production.
7. Contact Information
For queries, cancellations, or support, please reach out via:
